Experience
Skills
- Fluent in Chinese Mandarin, Chinese Cantonese, and English
- HTML, CSS, JS, Ruby on Rails, Git, MongoDB, jQuery, NodeJS, Angular, Coffeescript, Stylus, Express, NPM
- Good with Adobe Illustrator, Photoshop, Google, Microsoft
Achievements
- 2015 2 Times Commitment to Excellence Awards at IRS
- 2013 Top 3 finalist of Angelhack Silicon Valley - SeeWhatISee
- 2013 Winner of Startup Weekend Dallas - DataTrigger
- 2012 Top 5 finalist of Angelhack San Francisco - Castscreen.io
- Wells Fargo Top Box Award - Top Customer Service Rep
- Wells Fargo Top 3 Sellers in the Region - 4th Quarter of 2009
Work History
Examination Technician
Internal Revenue Service
Jan 2014 - Present
- Provide assistance on inquiries initiated by taxpayers.
- Researching pertinent tax data through IDRS, accounting records, telephone contacts, IRS officials, and other agencies.
- Communicating analytical findings clearly to individuals at all levels within an organization.
- Take corrective actions to close cases such as adjusting taxpayer's account, recompiling tax liability, and preparing manual refunds.
- Knowledge of state and federal wage and tax laws and overtime requirements.
IT Project Manager
Leaf Medium
Jan 2011 - Jan 2014
- Recorded day to day expenditure and process payouts for regular employees and contractors.
- Provided direct assistance to end users on IT systems.
- Establishing principles, practices, and procedures to improve an organization.
- Improved internal efficiency by proactively identifying opportunities.
- Utilized open source project management tools to manage multiple projects.
- Ensured each project’s cost, time, and quality followed the original requirements of the clients.
- Worked alongside customers to resolve technical problems proactively and reached 98% client satisfaction.
- Analyze financial information concerning the effectiveness of ongoing programs.
- Collaborated with cross-functional teams on specific user-impacting issues and bugs. A diverse team with members from different departments can be shortened to say it is a “Cross-functional team”
Cash Office Coordinator
Bloomingdale's
Aug 2010 - Mar 2011
- Coordinated prompt submission and accuracy of transactions for customers by evaluating internal transactions and monitoring purchases.
- Monitor the validity, accuracy, and reliability of performance data using a variety of techniques.
- Processed payroll through HRIS for over 500 employees.
- Provided training and technical guidance to other officers in all phases and acted as a reference for complex transactions.
- Ensured a high degree of rigor and quality in every single customer service experience.
- Shared best practices with other teams and led a small cross-functional team of sales, management and fashion experts.
- Audited store finances and monitored employees’ register balance daily to conduct finance reports.
- Assisted the HR manager with celebrity guest events.
Wells Fargo Bank
Customer Teller
Aug 2009 - Aug 2010
- Built relationships founded on good customer service with every client.
- Processed cash and check (foreign) transactions.
- Reviewed complex pay records and reports that involved transfers between different pay systems
Dept Manager Assistant
Macy's
Aug 2005 - Aug 2009
- Prepared presentations for the department’s financial forecasts including budget planning.
- Collaborated with managers to develop training programs that addressed products, skills, procedures, and quality assurance requirements for the department.
- Coordinated promotional programs for different departments.
- Providing analysis and advice that requires communication and presentation skills to a team and management.
- Analyzing and evaluating information and recommending improvements or enhancements as part of a team member.
- Directly trained sales representatives and fitting room specialists following training program guidelines; process improvement was gained while putting guidelines into practice.
Education
General Assembly
Feb 2016 - May 2016
MITx EDX.org Continual Education
Dec 2014
Certification in Introduction to Computer Sciences with Python
Dominican University of California
Aug 2005 – Aug 2009
Bachelor in Business Administration with concentration in Accounting and Finance
Christy Leung
I am a builder, scientist, and an artist of scalable, analytical, real-time technologies. I strive to efficiently build things that please the masses and last till the end of time. Sometimes I have to go outside the box and quickly learn new things.
Lets Talk about the Future
My Work
Trabajo
Tix Tac O
Leaf Medium
Fanhood Games
HypeBunny
TechTrend
Black Skies
Royal Profiles
Comedy Hair Show
CryptoExchange Inc
Seasons After
Who I Am
How it all started...
After I received my bachelor's degrees in Accounting and Finance I worked for various banks and CPA firms, however, those positions were not satisfying my creative side. To fill that void, I decided to take on some graphic design freelance work and improve my design skills. Through that I discovered an opportunity to build the front end of a website and realized how beneficial it would be to learn to code.
So, my journey to become a programmer began!
I started signing up for all kinds of online interactive lessons, edx, and online tutorials. This ultimately led me to a full time Web Development course at General Assembly. So here I am, learning as much as I can in a full stack course. We've covered git, rails, angular, node.js, and I'm continuing to learn more every single day.